Portfolio
A selection of professional case studies, academic research projects and some samples of my writing in the form of research papers and copywriting articles.
Further case studies and project samples available upon request.
A comprehensive design research and service design project to understand, articulate and document the the AAT ahead of a major digital transformation.
Access to Justice, LegalTech
Service Design, User Experience Design, Design Research, Systems Thinking, Legal Design, Human-centred Design.
Completed as part of the Master of Design Futures curriculum I published this capstone paper alongside the The Agents of Transition Collective (AOTC — a resource and networking hub for change-makers to connect, learn and share ideas about sustainable futures.
Design Leadership, Sustainability
Transition Design, Design Research, Design Leadership, Regenerative Design.
“The suggestion that design, as we know it, is on the brink of extinction may seem alarmist but it’s not hyperbolic. In fact, human-centred design, with its overzealous humanism, has somewhat perversely caused its own destruction- we need not mourn the loss.”…
Design leadership, indigenous wisdom, regenerative design, post-human-centred design thinking,
" ‘Design’ and ‘business’ are two words with a poorly understood association and it’s holding both Australian businesses and designers back. We’re talking different languages and as a result, we’re leaving potential on the table. As designers, we’ve been selling ourselves short by trying to explain the value of design in creative terms rather than in business language.”...
Brand strategy, business development, copywriting
CASE STUDY
Building capability in Systems-led Design — Administrative Appeals Tribunal
Introducing systems thinking to solving complex problems at the AAT through the design of the ‘Systemic Design Framework’.
Enterprise Design, Public Sector Innovation
Systemic Design, Systems Thinking, Design Thinking, Human-centred Design.
RESEARCH PROJECT
The first 1000 days of life
An applied research project completed as part of the Master of Design Futures coursework. The project was set up into three modules: 1 — Framing the problem, 2 — designing an engagement and 3 —Translating insights into a service proposal.
Healthcare, Public Health, Social Services
Design research, service design, workshop design
